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Working Smarter Blog

Tips & Techniques
Magic words that will make customers love you

Magic words that will make customers love you

My first book had Tips for making your business more successful.  This is Tip #11 about the value of saying ‘Thank You’ to your customers. Running a small business is hard.  There are so many things to do and so many things that you can worry...

Networking

Networking

One approach to networking that works well for some people includes these steps Know what kind of connections you are looking for Customer, partner, vendor, investor, employee Go where the right people are likely to congregate Make connections that have potential....

Website – ‘Not Secure’

Website – ‘Not Secure’

This ‘not secure’ message can scare people away from your website. It is very unfortunate because it may not be true.  The good news is that it is easy to fix. The post Website – ‘Not Secure’ appeared first on BT4SB.

Domain Name Scams

Domain Name Scams

Your domain name is something you can own on the internet. This is a real benefit.  It is one asset you need to protect.  Domain names can be stolen. Some names are valuable to others and should be protected.  Another kind of risk is to over change you...

Online Sales Process

Online Sales Process

Whether you realize it or not, other companies have used their “sales funnel” on you when you bought or considered buying something. You can create your own seller’s process to help your leads become your customers. The post Online Sales Process...

Security – Password Protection

Security – Password Protection

Since most online services require you to use your email address for your login, your email becomes a single point of failure for all your accounts. Shore up your email address with a strong, hard-to-guess password and use 2-Factor Authentication if your email...

Automation

Automation

Every business requires activity. Activity to get work and activity to complete work and get paid.  One way to get more activity is with more hours. You can also increase activity with more people. Another option is with automation.     Potential uses...